Privacy Policy

Last Updated: January 2025

Introduction

Spheres Network LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our telecommunications services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request information about our services
  • Register for an account or subscribe to our services
  • Contact our customer support
  • Sign up for newsletters or marketing communications
  • Participate in surveys or promotions

This information may include your name, email address, phone number, business name, job title, and other contact details.

Usage Information

We automatically collect certain information about your device and how you interact with our website, including:

  • IP address and browser type
  • Operating system and device information
  • Pages viewed and links clicked
  • Date and time of visits
  • Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our telecommunications services
  • Processing your requests and transactions
  • Sending you technical notices, updates, and support messages
  • Responding to your inquiries and providing customer service
  • Sending marketing communications (with your consent)
  • Analyzing usage patterns to improve our website and services
  • Detecting, preventing, and addressing technical issues and security threats
  • Complying with legal obligations and enforcing our policies

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing services to you.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or the public.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication procedures
  • Employee training on data protection practices
  • Compliance with industry standards (HIPAA, FISMA, PCI DSS, etc.)

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Spheres Network LLC

Email: [email protected]

Phone: 1-888-406-2806

Address: 7150 East Camelback Rd., Scottsdale, AZ 85252